ACN Advance - March 2021
New Provider Portal Rollout Continues into 2021
Introducing the Clinical Quality Timeline
Wanted: Online Scheduling URL and Patient Portal Information
News Roundup
Welcome, New Provider Organizations!
As we move through 2021, optimism abounds. While your practice and staff continue to face numerous and significant challenges during the pandemic, ACN continues to strengthen its support of your business and patient care through:
- Expanding our loyal, engaged network throughout the Valley
- Expanding our relationships with Arizona payers and employers through new value-based contracts
- Providing dedicated support to your practice for risk adjustment documentation and coding for Medicare lives
- Offering innovations, including the new Provider Portal, to support improved patient care
- Implementing monthly Clinical Quality initiatives (more information is available in this newsletter)
Your feedback is always welcome as we continually seek ways to improve the effectiveness and efficiency of our network in 2021 and beyond. Please reach out to us with any questions or ideas. As always, our Care Coordination team is ready to support chronic patient care with resources and services. Your Clinical Performance Consultant is dedicated to providing you with information and education to help your practice succeed. And our COVID-19 Resources page is available for practices and patients that provides important information at the local, state, and national levels. We look forward to health and success in 2021. --Conley Cervantes, CEO
ACN’s new Provider Portal continues its integration process with practices into 2021. The new Portal offers providers a variety of patient-level information to support patient care, including the following for primary care providers and specialists: Primary Care Providers
- Risk stratification patient reports
- Annual Wellness Visit chart preparation and value-based arrangement (VBA) gap reports
- View attributed patient population reports from ACN-affiliated payer partners
- View a patient’s health conditions, medical care history, and other information
- ADT alerts (facility, diagnosis, discharge date, disposition) for your assigned ACN patients
- View your practice’s provider and location information on file with ACN
- Update your practice’s hours of operation
Specialists
- Patient Lookup tool includes a patient’s personal information, health insurance, and medical care history
A new user account is required to access the new Portal once it is available for your provider organization. Providers who haven’t done so already are strongly encouraged to request access to begin the process by March 31. After submission, ACN will contact you to complete the process when the new Portal is available for your provider organization. Please remember to request access and schedule your practice’s education by March 31 to meet 2021 PCP bonus program eligibility requirements. Please contact your Clinical Performance Consultant or email practicetransformation@azcarenetwork.org with any questions or support in accessing and using the new Portal.
By Jason Kwan, PharmD ACN Director of Quality and Pharmacy, Population Health To further support your patient care and improve population health, Arizona Care Network is aligning our value-based contract quality measures with various focuses throughout 2021. This will help support the network in putting our performance in a favorable position for potential shared savings. ACN’s Quality Data Abstractors (QDA), Clinical Performance Consultants (CPC), and Care Coordination teams will assist through multiple touch points to help your practice identify members with specific care gaps and facilitate a visit with you. Quality focuses include:
• Hypertension (HTN) • Diabetes • Well Child Visits • Pain management • Prevention
| Quality Focus | Value-based Contract Quality Measures |
| Hypertension (HTN) | Patient(s) 18-85 years of age with hypertension and most recent blood pressure less than 140/90 mm Hg in the last 12 months. |
| Diabetes | Patient(s) 18 - 75 years of age that had annual screening for nephropathy or evidence of nephropathy. |
| Patient(s) 18 - 75 years of age with evidence of poor diabetic control, defined as the most recent HbA1c result value greater than 9.0%. | |
| Patient(s) 18 - 75 years of age with most recent HbA1c result value less than 8.0% | |
| Patient(s) 18 - 75 years of age that had a HbA1c test in last 12 reported months | |
| Patient(s) with statin adherence (proportion of days covered) at least 80% during the treatment period. | |
| Patient(s) 18 - 75 years of age that had an annual screening test for diabetic retinopathy. | |
| Well Child Visits | Patient(s) 12 - 21 years of age that had one comprehensive well-care visit with a PCP or an OB/GYN in the last 12 reported months. |
| Patient(s) that had six or more well-child visits with a PCP during the first 15 months of life. | |
| Patient(s) 3 - 6 years of age that had one well-child visit with a PCP in the last 12 reported months. | |
| Pain Management | Patient(s) 18 years of age or older with an average milligram morphine equivalent (MME) > 90 mg/day during the treatment period. |
| Patient(s) with uncomplicated low back pain that did not have imaging studies. | |
| Prevention | Patient(s) 52 - 74 years of age that had a screening mammogram in last 27 reported months. |
| Women 21–64 years of age who were screened for cervical cancer. | |
| Patient(s) 50 - 75 years of age that had appropriate screening for colorectal cancer. | |
| Patient(s) 16 - 24 years of age that had a chlamydia screening test in last 12 reported months. | |
| Patient(s) 18 years of age and older who were screened for tobacco use one or more times within 24 months and who received tobacco cessation intervention if identified as a tobacco user | |
| Patient(s) 12 to 17 years of age and adult patients 18 years of age or older with major depression or dysthymia who reached remission 12 months (+/- 60 days) after the first instance of a PHQ-9 greater than 9. | |
| Patient(s) aged 12 years and older screened for depression on the date of the encounter or 14 days prior to the date of the encounter using an age appropriate standardized depression screening tool and if positive, a follow-up plan is documented on the date of the eligible encounter. | |
| Patient(s) 65 years of age and older who were screened for future fall risk. | |
| Patient(s) aged 6 months and older seen for a visit between October 1 and March 31 who received an influenza immunization. |
Watch for additional content and shareable resources via Bulletin email communications, this newsletter, and our Resources blog that emphasizes a particular clinical quality measure. Please contact your Clinical Performance Consultant or email practicetransformation@azcarenetwork.org with any questions or feedback.
Does your practice schedule appointments online? Do you have a patient portal? If so, your dedicated ACN Clinical Performance Consultant would love to hear from you. Please email practicetransformation@azcarenetwork.org with the following info:
- Name of your Practice and/or Provider(s)
- URL for your practice’s online scheduling (if applicable)
- Whether your practice has a Patient Portal with the capability of online scheduling (yes/no)
ACN is using this information to promote your practice’s online presence to patient populations through our Concierge team and various payer partners. Thank you in advance for your assistance.
- Follow us on Facebook, Twitter, and LinkedIn for additional news, health-related content for providers and patients, organizational updates, and more.
- Learn more about ACN’s Care Coordination program and services designed to partner and support your practice in achieving healthy, cost-effective patient outcomes in this video.
- ACN is proud to welcome Deepanshu Garg, MD, to its physician-led Board of Managers. Dr. Garg is affiliated with Med-Cure Internal Medicine in Goodyear and an ACN participant since 2016.
- Dignity Health’s Center for Diabetes Management moved to its new location near the Loop 202 and Cooper Rd. in Gilbert, between Chandler Regional Medical Center and Mercy Gilbert Medical Center. The Center for Diabetes Management offers in-person and virtual educations services for all patients. Classes focused on Type 1 and Type 2 Diabetes, gestational diabetes, and pre-diabetes are available, along with Healthy Eating, Active Living (HEAL), a 24-week lifestyle change program taught by a health coach.
- Abrazo Arrowhead Campus was named a Blue Distinction Center+® for its maternity services, and hip and knee replacement services by Blue Cross and Blue Shield of Arizona. The designation recognizes healthcare facilities and providers for quality and efficiency in delivering specialty care. Blue Distinction Center+ for Maternity Care designation is granted for meeting several quality measures and demonstrating better overall patient satisfaction for natural and cesarean section deliveries. Blue Distinction Center+ for Knee and Hip Replacement recognizes facilities that perform total knee and hip replacement surgeries safely, effectively, and cost-efficiently.
- Dignity Health’s Electrophysiology Lab welcomed two new cardiologists. Dr. Jaskanwal "Sonny" Bisla is a cardiac electrophysiologist with Arizona Cardiac Electrophysiology PLLC, and Dignity Health Heart Arrhythmia Center at both Chandler Regional Medical Center and Mercy Gilbert Medical Center. He is board certified in Clinical Cardiac Electrophysiology, Cardiovascular Disease, and Internal Medicine. Osama T. Niazi, DO, is a cardiac electrophysiologist at Arizona Cardiac Electrophysiology PLLC, Dignity Health Heart Arrhythmia Center, Chandler Regional Medical Center and Mercy Gilbert Medical Center. Dr. Niazi is board certified in Internal Medicine, Cardiovascular Disease, Cardiac Echocardiography and Cardiac Electrophysiology.
- Abrazo’s West Campus earned Primary Plus Stroke Center certification for its ability to evaluate, stabilize, and provide emergency care to all patients with acute stroke symptoms for possible admittance to a dedicated stroke care unit. The certification indicates Abrazo West Campus goes beyond the requirements of a primary stroke center, with the addition of training, equipment, experience, and personnel for performing thrombectomies and post-care for the treatment of acute ischemic strokes.
- Abrazo Surprise Hospital
- Arizona Advanced Surgery (previously Arizona Associated Surgeons & Advanced Surgical Associates)
- Arizona Desert Ear Nose & Throat Specialists
- AZKidsDoc Pediatrics
- Caring Pediatrics
- Coolidge Pediatrics
- Ehtisham Neuro Vascular Institute
- Heart and Vascular Center of Arizona
- Panda Medical Associates
- Peak Heart & Vascular
- Reclaim Self Counseling
- Recovia Physical Therapy
- SurgCenter of Camelback
- SurgCenter of Deer Valley
- SurgCenter at Pima Crossing
- Westgate Surgery Center
You can also view a list of practices and providers no longer participating in ACN.